Fuel Surcharge

The fuel surcharge is not based on bin lifts or usage. Instead, it helps cover the cost of visiting your area, as our trucks still need to travel the route whether bins are presented or not.

This will be reviewed monthly, the value can vary month to month or be removed altogether.

Yes, as the fuel surcharge is dictated by the price of oil, this value can vary month to month or be removed altogether.

Your service charge covers several costs. While the service charge is intended to cover fuel costs, this significant increase in the cost of fuel is far beyond expectations which has made a temporary fuel surcharge necessary.

Yes, it will be shown as a separate invoice on your account or a separate line item on your invoice. This is to show that this is a temporary charge separate from your regular service invoices

Fuel makes up a large portion of our servicing costs. Due to the significant recent increases in the cost of fuel, Panda has been forced to apply a temporary fuel surcharge. Unfortunately, we can no longer continue to absorb this major increase in the cost of operating. This surcharge will be kept under review and will be discontinued as soon as fuel prices ease.