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Find answers quickly. Search help topics like billing, payments, meter reads and usage.
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We will respond to your query within 24 hours. You may be able to find the answers you’re looking for in our help centre.
Other ways to contact us
CustomerCare.Energy@panda.ie
Do you want to talk about home energy? You will need to have your account number or MPRN ready. If you do not have access to either of these, please provide the name on the account, full address and as much information as you can about your query.
Please note, we can only discuss accounts with account holders or nominated contacts.
CustomerCare@panda.ie
Need help with your household waste? Whether you’re a new or existing account holder our sales and customer service team is ready and waiting to take your call.
BusinessSales.Energy@panda.ie
Are you thinking of switching to Panda, or do you need help with your current account? Call us now to talk to our commercial team.
BusinessSales@panda.ie
We know commercial waste. If you want to find out more about how Panda can help your business, or have questions about your current account or service, don’t hesitate to speak with a member of our team.
Sales.Energy@panda.ie
Thinking of joining the Panda family? We’d love to have you! Our dedicated sales team are here to help make sure you find a solution that fits.
We pride ourselves in providing great customer service. If you want to talk about your account with us, our loyalty team is ready to help.
Gas emergencies
If you smell gas you should contact Gas Networks Ireland (24 hrs) immediately on
1850-205-050
Electrical emergencies
In the event of an electrical emergency or power outage please call ESB Networks (24 hrs) on 1850-372-999
