We're here to help
Chat with us
Can’t find what you’re looking for? Speak with a friendly member of our Panda support team.
Monday to Friday, 8:30am – 5:30pm
Help centre
Find answers quickly. Search help topics like billing, payments, meter reads and usage.
Get Help & SupportHave a question?
Get in touch
We will respond to your query within 24 hours. You may be able to find the answers you’re looking for in our help centre.
Other ways to contact us
Creditcontrol.energy@panda.ie
Do you need help with your closing balance for your energy account? Call us now to talk to our Credit Control team.
CustomerCare@panda.ie
Need help with your household waste? Whether you’re a new or existing account holder our sales and customer service team is ready and waiting to take your call.
BusinessSales.Energy@panda.ie
Are you thinking of switching to Panda, or do you need help with your current account? Call us now to talk to our commercial team.
BusinessSales@panda.ie
We know commercial waste. If you want to find out more about how Panda can help your business, or have questions about your current account or service, don’t hesitate to speak with a member of our team.
loyaltyteam@panda.ie
We pride ourselves in providing great customer service. If you want to talk about your account with us, our loyalty team is ready to help.
Gas emergencies
If you smell gas you should contact Gas Networks Ireland (24 hrs) immediately on
1850-205-050
Electrical emergencies
In the event of an electrical emergency or power outage please call ESB Networks (24 hrs) on 1850-372-999
