Please click here to view recent announcement in relation to our exit of the energy market.

Help & Support

What would you like help with?

Waste Solutions FAQ

Browse by topic:

Accessing the customer portal

Yes, but you must use a unique email for every Panda Business Account. Customers can create a fictional email to do this, as there will be no verification email sent.

If you’ve forgotten the email address associated with your account you can chat live with our customer care team or email them at customer.service@pandagreen.ie. To reset your email you will need to have your account number ready and answer some security questions (your account number can be found on your service invoices, waste reports and bins).

Your account will be locked if you’ve entered your password incorrectly three times or more. If you know the email address linked to the account, simply click 'Forgot Password', answer the security questions and follow the reset instructions. 

If you or your business have a Panda Business Account, you will need to register as a new portal user. To do this, you need to verify your account number, company name and address. Please note that only one email can be associated with your Panda Business Account and that you will need access to this email to complete your account set up. 

Ready to set up your business account? Chat to our Customer Care team now.

Get more support
Chat with us

Can’t find what you’re looking for? Speak with a friendly member of our Panda support team.

Monday to Friday, 8:30am – 5:30pm

Phone

Call our Panda support team. We'll attend to your enquiry as soon as we can.

01 829 8992
Request a call back

You can request a call back at a time that suits you.

Request Call Back