If you feel like you have been billed for an incorrect amount of usage, double-check your read type. If your current read is an ‘(A)’ (Actual) it may be that your previous reading(s) were estimated and this reading has balanced your usage.
If you think your meter is recording usage when it shouldn’t be, the ‘Trip Switch Test’ can help you establish whether or not your meter is recording accurately. To do this, take a meter reading, turn off all power at the premises and wait 30 minutes. If the reading hasn’t changed in this period it is likely the meter is recording correctly.
If you are still unsatisfied, please contact your electrical contractor. There may be a piece of on-site equipment that is malfunctioning and causing higher than normal consumption. Your electrical contractor will be able to survey the premises and advise.